Whether adhering to an in-district service delivery model, contracted provider(s), or a combination of both, see how behavior systems analysis (BSA) can help you refine/establish systems that work for your district, yielding cost reduction, quality improvement, happier parents and more productive, invested, and happier staff!


Behavior Systems Analysis (BSA) is a methodological approach to performance improvement that is easy to understand and reflects the way that work gets done.  BSA is necessary to build your educational institution or business to be able to adapt in this competitive climate. This process has been successfully used to identify and solve business issues and disconnects, providing a strong base from which to build your educational services.  The focus of analysis is to improve and maintain individual and organization performance. Performance variables are analyzed across all levels and performers.  Practical easy-to-learn tools guide the design of sustainable improvement and ongoing quality management.


  • Systems analysis of the effectiveness of the organization
  • Consult and train to conduct improvement projects, focusing on the design and management of work processes
  • Design and implement an infrastructure to promote achievement of goals and continuous improvement of processes and performance
  • We can provide consulting, training, user-friendly tools, and support for the analysis, design, and implementation of performance improvement.  The customer chooses the level of support needed.  We can run the project or train the customer to do it. Products will be immediately useful.
  • We have BSA expertise and methodology to identify and resolve business issues for human services industries, be it small improvements or major changes, to guide the design of processes and ongoing process management.  We are not biased toward a particular solution, nor do we assign blame to personnel for performance problems.  We have experience in a variety of autism intervention program settings and situations, implementing quality management and process improvement.

Common changes

  • Job responsibilities
  • Clarification of goals
  • Systems management at all levels
  • Performance evaluation methods
  • Management culture focused on quality improvement
  • Workspace design
  • Personnel training
  • Policy / procedure
  • Improved communication and collaboration between departments

Expected results of process redesign and increased output of products and services

  • Reduce cost
  • Increase profit
  • Improve quality and efficiency – improve customer satisfaction
  • Decrease product and service development and implementation time